Troubleshooting

When someone has more than 5 pages because they downloaded a Core Words book.

Core Words in LITE
Thank you for contacting us with your GoTalk NOW question! I'm sorry to hear that you've been having trouble with our app. In order to get your app ...
Fri, 2 Oct, 2020 at 10:58 AM
Redeemed code but can't find product
Hi [CUSTOMER}, Ok, looks like this was redeemed successfully, and it was you who redeemed it (I was thinking maybe someone else in the system had accide...
Fri, 2 Oct, 2020 at 2:35 PM
Settings to check when problems sharing
AirDrop: Go to Settings > General > AirDrop, and set to “Everyone” - this is the easiest way to set iPads so that they can see each other via AirDrop....
Mon, 2 Nov, 2020 at 2:20 PM
Problem with passcode access
Hello,    I am sorry to hear you are having problems with your app!!  The GoTalk NOW does have a different passcode than the iPad itself, so they may...
Mon, 2 Nov, 2020 at 2:34 PM
Can't do swipe to access code entry
From Ali: I will usually send a video of me doing it because you have to swipe within the store screen that pops up, some people start outside of it. I ...
Wed, 25 Nov, 2020 at 2:27 PM